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Below are links to resources for dividing retirement plan benefits to assist our employees and their spouses who are going through divorce. For questions regarding your Railroad Retirement benefits, Visit the Railroad Retirement Board at

Craft Retirees

For questions regarding your healthcare benefits

Visit or call Railroad Enrollment Services at 800-753-2692.

Management Retirees

For questions regarding your healthcare benefits
Visit or call the ChoicePlus Benefits Center at 855-725-9753.

For questions regarding your pension benefits
Visit or call the NS Pension Center at 855-674-0422.

For questions regarding your TIP 401k account
Login or call Vanguard Member Services at 800-523-1188.

For any additional questions or information, Email

Investment Information

Below are documents and resources regarding your investment plan.

401(k) plan for employees who are working in a position covered by a collective bargaining (union) agreement

401(k) plan for nonagreement (management) employees

Defined benefit plan for non-agreement employees

Norfolk Southern stock options and other equity awards, deferred compensation arrangements, and other non-qualified benefit plans are not transferable and may not be assigned by a Qualified Domestic Relations Order.  The parties are responsible for dividing these benefits through direct payment to the former spouse or another agreed upon arrangement.  Employees may want to consult with a tax or financial advisor about the tax implications of any arrangement.

Railroad Retirement Benefits offers links and information to the United States Railroad Retirement Board (RRB) Attorney’s Guide to the Partition of Railroad Retirement Annuities. Norfolk Southern Corporation does not administer Railroad Retirement benefits. Any questions concerning the partition of Tier I and Tier II benefits should be addressed to the Railroad Retirement Board.

BLET/NS 401(k) Plan - 401(k) Plan for eligible locomotive engineers. Questions should be directed to: Merrill Lynch, BLET Representative Group, Key Tower, 50 Fountain Plaza Suite 1100, Buffalo, New York 14202-2284, phone 800-845-3894.

For additional assistance, please contact the HR Help Desk by calling 1-800-267-3313.